Help
The Information Desk provides resources for asking general questions, checking out laptops, and securely destroying hard drives.
Location: Flawn Academic Center (FAC) Lobby
Phone Number: 512-495-4440
Summer Hours:
Monday through Thursday, 8 a.m. to 10 p.m.
Friday and Saturday, 10 a.m. to 5 p.m.
Sunday, Noon to 10 p.m.
Laptop Checkout
Use your UT ID card to check out one of 30 PC laptops available to current students, faculty, or staff.
Summer Hours:
Monday through Thursday, 8 a.m. to 9 p.m.
Friday, 8 a.m. to 4 p.m.
Saturday, Noon to 4 p.m.
Sunday, Noon to 9 p.m.
Laptop Checkout Policy
- All equipment is due the same day as checkout.
- A late fee of $20 per day will be charged if the equipment is not returned at the designated time. The late fee will accumulate up to the current value of a new machine, with equivalent specifications not to exceed $2,500.
- If equipment is turned in late, a hold will be placed on your account with the university until the full amount is paid. Late fees are assessed upon return of the machine or after 72 hours, whichever comes first.
- If you are late returning equipment three times, you will be barred from using the service in the future.
Hard Drive Destruction
Old, unused university computer hard drives may contain sensitive Category-I data and must be destroyed correctly. The Information Desk offers a Hard Drive Destruction service where faculty and staff can drop off UT-owned hard drives for safe and secure destruction by a third-party vendor.
Summer Hours: Monday through Friday, 8 a.m. to 5 p.m.
